Site announcements

Panopto Announcements

by Jennifer Spohrer -

Panopto Recordings Erroneously Archived

We recently discovered a configuration error that caused Panopto to archive recordings to archive recent recordings (it should only archive a recording if it hasn't been viewed in three years). We've fixed the error and are working with Panopto to globally restore recordings that should be available, but you may need to manually “restore” or unarchive recordings to view or edit them in the meantime. More details ...

Copying Panopto Videos to New Course

Importing or restoring content from an old Moodle course into a new one does not automatically grant participants in the new course access to any embedded, linked or associated Panopto videos. You still need to adjust sharing settings on those videos or copy them to the Panopto folder for the new Moodle course, but Panopto has a new Copy Course Videos feature that can make this easier. 


https://askathena.brynmawr.edu/help/panopto-copy-recording-to-new-course 

Unscheduled Moodle Maintenance -- Wednesday, January 25

by Michael Harris -

We will be performing unscheduled maintenance on Moodle on Wednesday, Jan 25 at 7:30am, upgrading to version 3.11.12.

We do not expect any service downtime, although you may experience slow or unusual behavior during the upgrade.

Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.


Troubleshooting Course Evaluations

by Deleted user -

Dear Moodlers, 

A few instructors and students have reported that course evaluation reminders or EvaluationKit User Access blocks not showing up on their Moodle Dashboards. 

  • Browser caches* seem to be causing most problems. Refreshing the page may help; if it doesn't clear your web browser's cache to force it to load the current version of your Dashboard page. (Instructions for ChromeFirefoxSafari on iOSSafari on Mac OSEdge.) 
  • For students only, both the block and the reminder messages will disappear permanently once you've completed all of your course evaluations. If you used to see them and don't now, this may be normal.
  • Bryn Mawr instructors and students having difficulty accessing the course evaluations through Moodle can log into the course evaluation site directly using their Bryn Mawr username (without the @brynmawr.edu) and password.
  • All students can use the links in the course evaluation emails they received to access the site as well. 

*What is a browser cache, you ask? To decrease load times, your web browser stores copies of pages you visit frequently in a "cache" on your device. It displays the stored copy whenever doing so is faster than loading the actual webpage; however, this causes problems if the actual webpage has changed since the copy was stored. 


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