Site announcements

Troubleshooting Course Evaluations

by Deleted user -

Dear Moodlers, 

A few instructors and students have reported that course evaluation reminders or EvaluationKit User Access blocks not showing up on their Moodle Dashboards. 

  • Browser caches* seem to be causing most problems. Refreshing the page may help; if it doesn't clear your web browser's cache to force it to load the current version of your Dashboard page. (Instructions for ChromeFirefoxSafari on iOSSafari on Mac OSEdge.) 
  • For students only, both the block and the reminder messages will disappear permanently once you've completed all of your course evaluations. If you used to see them and don't now, this may be normal.
  • Bryn Mawr instructors and students having difficulty accessing the course evaluations through Moodle can log into the course evaluation site directly using their Bryn Mawr username (without the and password.
  • All students can use the links in the course evaluation emails they received to access the site as well. 

*What is a browser cache, you ask? To decrease load times, your web browser stores copies of pages you visit frequently in a "cache" on your device. It displays the stored copy whenever doing so is faster than loading the actual webpage; however, this causes problems if the actual webpage has changed since the copy was stored. 

Fall Course Evaluations and Spring 2023 Course Shells

by Deleted user -

Online fall course evaluations are open!

  • Students: click the link in the pop-up reminder on your Dashboard to start your evaluations 
  • Instructors: click the link in the EvaluationKIT User Access block on your Dashboard (you may need to scroll) to view response rates  
  • See the "Moodle: Access Course Evaluations" knowledge base article in Ask Athena for an illustrated walkthough and FAQs

Spring 2023 course shells are posted

KNOWN ISSUE: Course Sections Disappear When Guest Access Turned Off

by Deleted user -

We are in the process of turning guest access off for fall 2022 Academic courses. 

Instructors who use the Collapsible topics may notice sections the student their Moodle and/or "Orphaned content" notices appearing for those sections in the instructor view.  

Nothing has been lost; to fix the issue you have to reset the Course format to the Topics format and then reset it back to the Collapsible topics: 

  1. Click the gear icon (Actions menu) on your course main page and choose Course Settings.
  2. Under Course format: 
    • Reset Format to Topics.
    • Reset Hidden sections to Hidden sections are shown in collapsed form.
  3. Click Save and Display.
  4. Click the gear icon again and choose Course Settings.
  5. Under Course format: 
    • Reset Format to Collapsed topics.
    • Reset Hidden sections to Hidden sections are completely invisible.
  6. Click Save and Display.

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