Troubleshooting Course Evaluations

Troubleshooting Course Evaluations

by Deleted user -
Number of replies: 0

Dear Moodlers, 

A few instructors and students have reported that course evaluation reminders or EvaluationKit User Access blocks not showing up on their Moodle Dashboards. 

  • Browser caches* seem to be causing most problems. Refreshing the page may help; if it doesn't clear your web browser's cache to force it to load the current version of your Dashboard page. (Instructions for ChromeFirefoxSafari on iOSSafari on Mac OSEdge.) 
  • For students only, both the block and the reminder messages will disappear permanently once you've completed all of your course evaluations. If you used to see them and don't now, this may be normal.
  • Bryn Mawr instructors and students having difficulty accessing the course evaluations through Moodle can log into the course evaluation site directly using their Bryn Mawr username (without the and password.
  • All students can use the links in the course evaluation emails they received to access the site as well. 

*What is a browser cache, you ask? To decrease load times, your web browser stores copies of pages you visit frequently in a "cache" on your device. It displays the stored copy whenever doing so is faster than loading the actual webpage; however, this causes problems if the actual webpage has changed since the copy was stored.